Privacy Policy

LAST UPDATED: August 21, 2025

ABOUT US

Our Platforms "Platforms" means the website(s), including but not limited to https://dolcereset.app/ (the "Site"); mobile applications (means applications, each an “App”, collectively “Apps”) and any related documentation, services; any images, logos, wellness plans, and all other materials and content accessible within the Apps or Site (“App Content”) are owned, managed, and operated by Dolce Reset, a private limited company, incorporated and registered in [Insert Jurisdiction] with company number [Insert Number] whose registered office is at [Insert Address] (“we”, “us”, “our” or the “Company”).

We can be contacted by writing to [Insert Address] or via info@dolceresetmenopausa.org.

At Dolce Reset, we are dedicated to leveraging technology to support women’s wellness during menopause, fostering emotional well-being, and enhancing convenience in mobile usage. We prioritize transparency and accountability in our data practices, ensuring you understand how your data is handled while benefiting from our Platforms.

YOUR DATA COLLECTED BY US

As you engage with our Platforms, we gather data concerning a recognized or identifiable living individual ("personal data") through:

  • Data Directly Provided by You: Information you input, such as name, email address, or other details during registration or account setup.
  • Data Automatically Collected by Us: Details about your device (e.g., model, OS, IP address) and actions within the Platforms.
  • Data Acquired via Cookies: We use cookies and similar technologies to track preferences and interactions. See our Cookie Policy for more.

WHY WE PROCESS YOUR DATA

  • Providing customer support via email.
  • Enhancing Platform features by analyzing usage to tailor experiences.
  • Improving technical aspects for better user experience.
  • Optimizing advertising strategies by analyzing campaigns.
  • Improving our Site using analytics.

HOW YOUR DATA IS HANDLED

We process your personal data based on legal bases, including Legitimate Interest, Contract, Legal Obligation, and Consent. For sensitive data (e.g., health data), explicit consent is required. Purchases involve third-party payment systems (e.g., Stripe).

DATA RETENTION

We retain your personal data while your account is active or as needed, not exceeding 2 months from account deactivation or deletion.

SHARING OF YOUR PERSONAL DATA

  • Third-party service providers (hosting, analytics, support).
  • Marketing providers (with consent).
  • Compliance with laws or emergencies.
  • Aggregated/anonymized data shared without identification.
  • Group companies under privacy standards.
  • Publicly available data (leaderboards, chats).

DATA STORAGE AND CROSS-BORDER TRANSFERS

Data is stored in the EU. For services outside the EU, we use Standard Contractual Clauses and security measures. By providing data, you consent to its transfer outside the EU.

SECURITY

We use SSL encryption, encrypted databases, and secure servers. In case of a breach, we’ll notify you promptly.

YOUR PRIVACY RIGHTS

  • Access, rectify, or delete your data.
  • Object, restrict, or port data.
  • Withdraw consent where applicable.
  • File a complaint with authorities.

OUR POLICIES CONCERNING CHILDREN

Users must be 18 (or minimum legal age per region). Underage users require parental consent. Data collected from children will be deleted.

HOW CAN YOU MANAGE YOUR DATA?

Access, correct, or delete data by contacting us or via app settings on Android/iOS. Deleting your account removes access and progress.

CHANGES TO THIS PRIVACY POLICY

We may amend this policy to reflect legal changes, practices, or technology. Check periodically for updates.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS, US

We don’t sell personal info for money but may share basic data with ad partners (CCPA “selling”). Opt out via info@dolceresetmenopausa.org.

PRIVACY NOTICE FOR VIRGINIA, CONNECTICUT, COLORADO, UTAH, AND NEVADA, US

We collect and process data as described, including sensitive information. Rights include opting out of targeted ads. Nevada residents may opt out of sales (not applicable).