Terms of Use

Effective Date: August 21, 2025

INTRODUCTION

These Terms of Use (the “Terms”) apply to your access and use of our mobile application “Dolce Reset” (the “App”), our websites (including but not limited to https://www.dolceresetmenopausa.org/), our blog, and all related services, features, materials, and content available for your use (collectively the “Service”) provided by Dolce Reset, a private limited company, incorporated and registered in [Insert Jurisdiction] with company number [Insert Number] whose registered office is at [Insert Address] (“we”, “us”, “our” or the “Company”).

If you have any questions about the Terms or our Service, please contact us at info@dolceresetmenopausa.org.

BINDING ARBITRATION AND DISPUTE RESOLUTION NOTICE

These Terms include a Binding Arbitration Provision in Section 18 that significantly impacts your legal rights. The arbitration provision mandates that any disputes or claims arising from or related to these Terms or our Service will be resolved exclusively through arbitration on an individual basis.

Additional Key Provisions:
CLASS ACTION WAIVER: Section 18 includes a waiver of your right to participate in class actions or other collective proceedings.
DISCLAIMERS OF WARRANTIES: Section 10 contains disclaimers regarding warranties related to our Service.
LIMITATION OF LIABILITY: Section 11 outlines the limitations on our liability for damages or losses.

It is essential that you carefully review all sections of these Terms to fully understand your rights and obligations. By accessing, downloading, installing, or using any part of our Service, you confirm that you have read, understood, and agreed to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS (INCLUDING BUT NOT LIMITED TO BINDING ARBITRATION PROVISION), YOU MUST NOT ACCESS OR USE OUR SERVICE. CONTINUED USE OF THE SERVICE CONSTITUTES YOUR ONGOING AGREEMENT TO THESE TERMS.

CHANGES TO THESE TERMS

We may change, modify, or remove portions of these Terms at our sole discretion. If we make changes, we may post the updated version within our Service and revise the "Effective Date" accordingly. At our discretion, we may also notify you of significant changes.

If you do not agree with any updated Terms, you must stop using the Service, delete your account, or cancel your subscription before the Effective Date. Your continued use after changes are implemented constitutes your acceptance of the updated Terms. We encourage you to regularly review these Terms for updates.

IMPORTANT DISCLAIMERS

Our App provides tools and resources to support your wellness journey during menopause. By using our Service, you acknowledge and agree to the following disclaimers.

IMPORTANT DISCLAIMERS

Our App provides tools and resources to support your wellness journey during menopause. By using our Service, you acknowledge and agree to the following disclaimers.

FOR INFORMATIONAL PURPOSES ONLY

Our Service, including all content, recommendations, and plans, is provided "as is" for educational and general informational purposes only. We are not licensed healthcare providers or medical professionals, and we do not claim expertise in diagnosing, treating, or preventing any medical conditions. Any information provided should not be treated as professional advice.

PERSONALIZED RECOMMENDATIONS AND RESULTS

While we strive to deliver personalized recommendations based on onboarding information, these suggestions are not exhaustive, and results may vary based on individual circumstances. Your success with any wellness or health program depends on numerous factors, including your unique health profile, commitment, and lifestyle choices. We make no guarantees regarding your results. Testimonials or examples are illustrative only and not a promise of similar outcomes.

COMMUNITY ENGAGEMENT

Our Service may include community tools to enhance user engagement. By participating, you consent to the public display of certain information, such as activity metrics or username. Participation is optional, and we encourage you to review your privacy settings.

ACCURACY

We do not guarantee the accuracy, completeness, or reliability of any information or features. Verify information and consult a qualified professional before making health-related decisions.

RISK OF INJURY

Engaging in any wellness program carries inherent risks, including potential injuries or adverse effects. Consult a healthcare provider before starting to ensure it suits your health needs. We are not liable for any injuries or outcomes.

NO PROFESSIONAL MEDICAL ADVICE

The App is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a licensed physician before starting any program, especially if you have medical conditions or specific concerns.

CONTACT A HEALTHCARE PROFESSIONAL

Never disregard professional medical advice due to our Service. Stop immediately if you experience adverse symptoms and seek medical attention if needed.

NO PHYSICIAN-PATIENT RELATIONSHIP

No physician-patient relationship is established through the Service.

AI-POWERED RECOMMENDATIONS

Our AI tools offer personalized wellness suggestions based on your preferences. These are for informational purposes only, not a substitute for professional advice, and used at your own risk. We may process interactions to improve the Service.

YOUR RESPONSIBILITY

You assume full responsibility and risk for using or relying on any information or content provided through the Service. We are not liable for any claims, losses, or damages arising from your use.

REGISTRATION AND ELIGIBILITY

Age Restrictions: Our Service is for individuals aged 18 or older, or the minimum age required by law. We do not knowingly allow children to register. Contact info@dolceresetmenopausa.org if a child is using the Service. Access to the Service: Creating an account requires accurate, current information. You are responsible for all activities under your account and must keep login credentials secure. Notify us immediately at info@dolceresetmenopausa.org if you suspect unauthorized access. Profile Visibility: Your profile data may be publicly visible. Adjust privacy settings to control visibility.

SUBSCRIPTIONS

General Information: Certain features require a subscription (weekly, monthly, annually) via App Store, Google Play, or our website using credit/debit cards or PayPal. Discounts may apply. Trial Subscriptions: Trials may be free or paid, with automatic conversion to a paid plan unless canceled 24 hours before the trial ends. Subscription Terms and Renewals: Plans auto-renew, with charges processed 24 hours before the term ends. Fees may change with notice, applying to the next billing cycle. Billing: You authorize charges to your payment method. Payments are final and non-refundable unless required by law. Refunds: Refunds depend on the purchase platform (website, App Store, Google Play) and are assessed case-by-case. U.S. residents in California or Connecticut may cancel within three business days for a full refund. Cancellation Policy: Cancel before the term ends to avoid renewal charges. Uninstalling the App does not cancel subscriptions. Follow platform-specific instructions. Challenges: Promotional challenges may offer refunds (e.g., completing a 4-week program). Eligibility requires 28 consecutive days within 60 days of purchase, with proof via screenshots submitted within 30 days.

YOUR USE OF THE SERVICE

You represent and warrant that you have the legal capacity to agree to these Terms, are at least 18, provide accurate information, and will use the Service lawfully. Prohibited uses include developing competing products, damaging the Service, or engaging in fraudulent activities. We may terminate access for violations.

LIMITED LICENSE TO THE SERVICE

You receive a limited, revocable license to use the Service for personal, non-commercial purposes. All content is proprietary, and no rights are transferred except as permitted.

LICENSE TO USER-GENERATED CONTENT

You retain ownership of your content but grant us a non-exclusive, worldwide, royalty-free license to use it for Service operation and promotion. Revoke this license by contacting info@dolceresetmenopausa.org.

WARRANTY DISCLAIMER

The Service is provided "as is" and "as available," with no warranties of merchantability, fitness, or accuracy. We are not liable for interruptions, errors, or third-party content. EU consumers have rights to defect correction or refund under local laws.

LIMITATION OF LIABILITY

We are not liable for indirect, incidental, or consequential damages, with total liability capped at fees paid in the prior 12 months. Exclusions do not apply to death, personal injury, or fraud where prohibited by law.

INDEMNITY

You agree to indemnify us against claims arising from your use of the Service or violation of these Terms.

THIRD-PARTY SERVICES

Links to third-party services are for convenience only. We are not responsible for their content or your interactions with them.

YOUR PRIVACY

Your data is processed per our Privacy Policy and Cookie Policy, incorporated here.

COMMUNICATION AND CUSTOMER SUPPORT

REPORTING COPYRIGHT INFRINGEMENT

Report infringement via info@dolceresetmenopausa.org with required details per DMCA guidelines.

TERMINATION

We may terminate access for violations or legal reasons. You may terminate by ceasing use. Provisions like liability survive termination.

DISPUTE RESOLUTION BY BINDING ARBITRATION

Disputes are resolved via binding arbitration (AAA Rules) in [Insert Jurisdiction], with a one-year filing deadline. Class actions are waived. EU/UK residents use local courts. Opt out within 30 days via info@dolceresetmenopausa.org.

WITHDRAWAL AND ALTERNATIVE DISPUTE RESOLUTION

EU/UK consumers may withdraw within 14 days, waiving this right with immediate access. ADR is optional before arbitration.

MISCELLANEOUS

Governed by [Insert Jurisdiction] law. These Terms are the entire agreement, with severability and no third-party rights unless stated.